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Consulting · Diagnosis and priorities before the tool

goppo — Consulting

Understand the problembefore the tool.

Consulting starts by understanding the problem, the context and the people. The right answer comes after. It is not always about building something new. An AI tool that solves the problem may already exist, training for the team may make more sense, or a simple automation may significantly improve the process.

  • Diagnosis
  • Training if needed
  • Software if needed
  • Ongoing support
Illustration of a consulting session: presenting hypotheses on a board

01 — How it works

From the conversationto ongoing support.

01

Diagnosis

Before any tool, a conversation is needed to understand what is happening.

  • Talking to the people who do the work day to day, not only to whoever decides
  • Understanding where time is lost and which decisions depend on what
  • Defining what is actually worth solving

02

Solutions

There is no generic answer: there are concrete hypotheses, adapted to the company's profile.

  • Training for the team
  • Tailored software
  • Existing AI tools
  • Automation for a specific process

03

Ongoing support

From a single session to periodic reviews.

  • A single diagnostic session
  • Close support during implementation
  • Periodic reviews, every so often

Frequently asked questions

The questions that come upbefore moving ahead.

How much does consulting cost?

It depends on the scope and the format. A diagnostic session does not have the same cost as ongoing support over several months. The usual approach is to understand the problem first in an initial conversation, and only then propose a format and a price.

How long does it take?

A diagnostic session can be resolved in a single conversation. More complex processes, involving several people or areas, need more time before reaching concrete hypotheses.

Is a new solution always needed?

No. Sometimes an AI tool already on the market covers the case well, or a simple automation is enough. Building from scratch only makes sense when that is not enough.

What if the answer is training or software?

If it makes sense, consulting moves directly into training for the team or into designing a tailored software solution, without repeating the diagnosis already done.

How is the support format decided?

It depends on what is needed: a single session, closer support during a first implementation, or periodic reviews over time. That gets defined after the diagnosis, not before.

Do I need to already know what I want to do?

No. Consulting often starts precisely because it is not yet clear what to do. The first step is understanding the problem, not choosing a tool.

How does the process start?

With a conversation about the work and the context, not the technology. From there, it is decided whether it makes sense to move ahead and how.

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Is there a problem that is still not clear?

You do not need to start by choosing a tool. First, we work out where AI can help in day-to-day work.

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